Cimlogic wins global service contract with DuPont
Cimlogic, specialists in digital manufacturing solutions, are delighted to announce that they will be supporting DuPont, leading blue-chip multinational, in their global MES TrakSYS™* implementation, covering multiple sites and 12 countries worldwide.
Cimlogic already have considerable international experience, with 400+ production system deployments across 18 countries, offering multi-language support across time zones. Having worked with DuPont since 2015 deploying systems to numerous international sites within the group, Cimlogic are delighted to be able to provide additional support under the global contract. Cimlogic follow an ITIL framework, focusing on rapid restoration of service in the event of failure, backed with a continual focus on service improvement, driven by a proven problem management process.
DuPont sought a support partner with operational technology and control systems expertise as well as in-depth process/manufacturing knowledge, to provide rapid fault diagnosis and response. In addition, as premier partners for Parsec’s* TrakSYS™, Cimlogic have excellent product knowledge and understanding of new features which ensure that our solutions deliver maximum business value for DuPont.
David Werner, Global Program Manager, DuPont, commented: “DuPont chose Cimlogic because of their deep technical expertise in the TrakSYS™ product. Cimlogic also work closely with DuPont to meet the company’s strict requirements and expectations for a service contract to support the installed TrakSYS™ base. We look forward to having Cimlogic as a journey partner as we expand TrakSYS™ across the enterprise.”
Tom Langton, Head of Service Delivery at Cimlogic, said of the win “We’re proud of our global managed services offering, maintaining availability of mission-critical systems for clients worldwide. We’re delighted to be able to support DuPont on a global basis and look forward to our continued business partnership.”
* TrakSYS™, real-time operations and performance management software, is developed by Parsec Automation Corp (www.parsec-corp.com)
Cimlogic support blue-chip companies worldwide to maximise production capacity, improve quality and drive profit through innovative IIoT solutions. Cimlogic offer complete manufacturing improvement solutions and support to improve efficiency and maximise productivity, ensuring optimum performance and fast ROI.
To learn more about Cimlogic and how we help our clients drive manufacturing productivity, see our ‘About Us‘ page.