Cimlogic achieves a +60 global Net Promoter Score
Cimlogic is proud to share that our global Net Promoter Score (NPS) has reached +60 points!
In 2022 to date, we are consistently achieving well above industry benchmarks. This score, which measures customer satisfaction and loyalty, reflects Cimlogic’s focus on creating trusted partnerships with our clients, whilst continuously looking at ways to improve relationships and enhance our clients’ experiences.
Here are some more fantastic client comments collected via our NPS surveys:
- ‘Excellent customer service, really focussed on how to understand and solve our problems – not just what we think we want!’
- ‘A very powerful resource to help understand where we need to improve and to understand our assets’.
- ‘Very helpful and understand our needs, whilst giving advice on potentially better solutions’.
- ‘Cimlogic continue to be a fantastic partner to work with. Fantastic customer service from enquiry right through to support’.
- ‘Attention to detail in problem-solving. Willingness to educate the client with in-person reviews and consultation’.
Ensuring the success of our clients’ Digital Manufacturing projects through our unique methodology, RAISE™ is supported by the provision of excellent customer service.
How will RAISE™ make a difference to the success of your Digital Transformation journey? Learn more here: https://www.cimlogic.co.uk/about-us/ensuring-success-raise/