Ensuring Success (RAISE™)

At Cimlogic, our core focus is enabling our clients to become and remain ‘World Class Manufacturers’. Our impeccable reputation for customer retention is earned through our customer centric approach and unique methodology, RAISE™.

RAISE™

RAISE™ is centred around implementation, adoption and engagement of technology to solve genuine business problems or take advantage of business opportunities.
Every investment in technology should provide business benefit, and many times the benefit will only happen if people and processes have been additionally considered.

“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”

Bill Gates

Recognise

We draw on our experience of working in multiple manufacturing sectors to identify opportunities, pains and missed expectations – we help understand why the symptom is an issue and correctly define the goal and what that means in terms of business value.

Analyse

Through use of lean tools, data analysis and experience, we identify the current state, magnitude of the opportunities or problems, and the KPI’s at play. We collect the data and provide supporting evidence to help build a compelling business case, along with financial benefits for each step of a technology roadmap.

Implement

Our Implementation process begins with discovery, considering many perspectives. We look at your busines, your people, your processes, your governance, your security and maintenance to ensure any solution will deliver the benefits expected.
We are agile in the way we work, so during our delivery we take every opportunity to ensure we are all aligned in our thinking, thereby reducing rework and speeding up time to value.
We aim for early and frequent delivery of useable value in the form of sprints. These sprints allow us to provide confidence to clients that we are aligned with the value identified earlier in the RAISE™ process.

Support

We help our clients protect their investment through our comprehensive support methodology based on ITIL. Support is often thought of as an ‘Aftercare’ event, but in reality, it starts early in the RAISE™ process through carefully considered and conducted Service Transition. Our support ensures a reliable solution which can be evolved and gives access to our subject matter experts to help you with the system, should a need arise.

Excellence

Ensuring Excellence is the most critical ingredient in ensuring client value. It is not a specific step or stage, it is something that happens at every stage of the RAISE™ journey. Through use of our early assessment tools, subject matter expertise, frequent delivery, our comprehensive library of standard content, Agile, DevOps and ITIL methodologies. In parallel with this, our Operational Excellence experts, qualified in LEAN Six Sigma, work alongside project teams to ensure a better experience, an improved service and overall the best solution for the entire project lifecycle – not just the initial implementation. We constantly check your solution is providing value and collaborate to facilitate improvements, knowledge transfer and system enhancements.

Cimlogic provide continuous support, advice and guidance to ensure you get the most out of your investment and to ensure a successful project for both parties.

We use the analogy of investing in technology projects being just like wanting to get fit – investing in fitness equipment may yield short term benefits, but soon after, as enthusiasm and engagement wanes, the equipment is used less and less, and users are no fitter than when they started. We believe that for technology to deliver best business value, engagement is required.

In the case of our analogy – maybe the user should have considered a consultation with a fitness coach, and together decided on a ‘best fit’ exercise regime, leading to long term sustainable fitness – potentially with a smaller overall investment and greater return.

Our unique methodology and expertise in Operational Excellence ensures that our clients have the opportunity to explore root causes, prioritise and execute the most impactful and effective technology roadmap, ensure adoption and maximise sustainable benefit over the entire lifecycle.

We have extensive experience of delivering value through Operational Excellence, Manufacturing Execution Systems, Operational Technology, Predictive Manufacturing via Data Analysis – all backed by comprehensive, proactive support.

We aspire to be an integral part of your Continuous Improvement journey, helping you to engage with technology and adding value at every step of the way.

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